Friday, April 10, 2020

Why should technology be more about solving business problems?

TF: I don't believe that heroes are born. I think they were cornered. It’s the individuals that are cornered that have the rationale to go back to their indexed catalogue of experiences and knowledge, and realize which tool — because technology is a tool — can be put in place to solve a problem at a particular time.

To be successful as a leader, you need to know yourself and your team inside out, and be confident in your ability to manage change. Change inevitably creates disruption within organisations, and the best leaders can bring order to chaos to allow teams to adapt.

To successfully navigate times of change, leaders should:
Communicate a strong vision to ensure staff understand why change is occurring.
Articulate the goals and plan for success.
Set realistic expectations of individual team members who may struggle to adapt to change.
Regularly check in with staff and ask for feedback to ensure staff feel valued and involved in the changes happening.

Leaders must not try to change people but rather understand and respect their uniqueness and complexities. This will foster a mutual respect and trust which can lead to increased effectiveness across teams. Self-awareness is the first step in your leadership journey and those who identify their values and ethics can perform more successfully as leaders.

When a problem is solved, people tend to look at the technology as the hero. When the reality it was the humans that realized they had a problem, such as a manual process that needed to be automated. They understood the tool that need to be implemented to overcome that problem. They could visualize a path to resolution with that piece of technology as a critical component of it.

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