Wednesday, April 22, 2020

State of the Channel and Enterprise Mobility

This month on Volley, hosts and CompTIA research analysts Carolyn April and Seth Robinson tackle a few of the most recent and pertinent topics in channel news. In the September 6 episode, Carolyn and Seth talk about the upcoming research study on the State of the Channel, which analyzes how the latest emerging trends affect or are affected by the economy, and what the data points mean to technologists in the industry. People are feeling a little bit of uncertainty of the direction of where things are headed and what their place is going to be … The use of technology is different, it's being used more strategically, and the level of awareness and expertise around technology has risen as well. A lot of companies don’t just need some really well-versed people and specialists in a lot of different areas. The whole thing is shifting. I feel like in the aggregate, that’s something we’re seeing companies struggle with. They haven’t quite embraced, 'What does it mean to be providing technology services in today’s business economy?'—Seth Robinson, Senior Director, Technology Analysis at CompTIA

In a later episode, Carolyn and Seth react to the recent iPhone 11 announcement by discussing enterprise mobility. Though both hosts think enterprise mobility isn’t a hot topic anymore, the discussion centers around how companies and technologist need a fresher focus that addresses the real issues companies have with enterprise mobility, not the perceived ones.Given that we talk so much about security, so much about integration, and so much about customer experience, about omni-channel approaches to dealing with customers—which means being able to serve anyone from any device that they want to use and any application on those devices that they want to use—you would think this would be more front and center for solution providers, but also the CIO’s office.
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