Friday, February 14, 2020

CompTIA A+ Get into IT Support

You need knowledge of laptop hardware and features, the different types of mobile devices and how to configure them, and their various features such as email. Most of the questions are scenario-based.
  • Laptop hardware and components: Hard drive, memory, keyboard, CPU, optical drive, screen, battery
  • Laptop display types (LCD, OLED) and install display components: Webcam, mic, Wi-Fi antenna connector, digitizer
  • Laptop features: Special-function keys like dual display and Bluetooth, docking station, port replicator
  • Various mobile device types: Tablets, smartphones, wearables, e-readers and GPS
  • Mobile-device ports, both wired (e.g., tethering) and wireless (e.g., NFC); and accessories (e.g. speakers, credit-card readers, game cards)
  • Network connectivity and application support: Cellular data networks, Bluetooth, corporate and ISP email, commercial-provider email, VPN
  • Synchronization: Sync methods and type of data that can be synchronized, connection types and software requirements, SSO (single sign-on authentication for multiple services)

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