A detailed reflection on the components of the interplay between ChatOps and bots can showcase the foundation of the benefits of chatbots in DevOps. The foremost component of ChatOps is the collaboration tool or the chat app. The front-end chat system helps in connecting different stakeholders while supporting them in mutual interactions and with associated systems.
Chatbots are the second most important component in the ChatOps concept and are basically the central tool that holds everything in place. The chatbots facilitate an easy connection between the collaboration tool and the user’s DevOps systems. Chatbots provide a two-way communication channel for fetching desired information from systems and act accordingly.
The chatbots act as the missing link between the collaboration tool of your choice and DevOps tools such as AWS Lex, Hubot, ErrBot, or Lita. The final component in ChatOps is the target platform or the infrastructure. Chatbots in DevOps should have the capability for integration with the desired target platforms.
Domain-specific bots have been trained specifically with skills for a particular domain with the capabilities to understand human requirements effectively. The domain-specific bots interpret the context of a series of commands and respond to users for obtaining specific information associated with the command to perform a specific action.
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